Who are we

Our website address is: https://skyexperience-shop.rs.


When visitors leave comments on the website, we collect the data displayed in the comment form as well as the visitor’s IP address and the user agent of their web browser to help detect spam.

An anonymized string created from your email address (also called a hash) may be submitted to Gravatar to see if you use it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in terms of your comment.


If you are uploading images to a website, you should avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract location data from website images.


If you leave a comment on our website, you can opt out of having your name, email address and website saved in cookies. They are for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies last for a year.

If you visit our login page, we will set a temporary cookie to determine if your web browser accepts cookies. This cookie does not contain personal information and is discarded after you close your web browser.

When you log in, we will also set a few cookies to save your login information and your screen display choices. Login cookies last for two days and screen capability cookies last for one year. If you select “Remember me”, your application will last for two weeks. If you log out of your account, the login cookies will be removed.

When you edit or publish an article, an additional cookie will be stored in your web browser. This cookie does not include personal data and only determines the ID of the article you are editing. Expires after one day.

Nested content from other websites

Articles on this website may contain nested content (eg videos, images, articles, etc.). Nested content from other websites behaves exactly the same as if your visitor visited another website.

Those websites may collect information about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we keep your data

If you leave a comment, that comment and its meta data are stored indefinitely. This is so that we can recognize and automatically approve any comments that follow instead of keeping them in the review queue.

For users who register on our website (if any), we also store the personal information they submit in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.

What rights you have in relation to your data

If you have an account on this website, or have left comments, you can request to receive a file of the exported personal data we hold about you including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data we are required to keep for administrative, legal or security reasons.

Where your data is sent

Visitor comments can be checked through an automatic spam detection service.

We collect information about you during the purchase confirmation process in our store.

What we collect and store

While you are visiting our store, we monitor the following:

  • Products you’ve viewed: We’ll use this to, for example, show you products you’ve viewed recently
  • Location, IP address and browser type: We will use this information for purposes such as estimating tax and delivery charges
  • Shipping Address: We’ll ask you to enter it so, for example, we can estimate shipping before you order and ship your order!

We will also use cookies to track the contents of your shopping cart while you browse our site.

When you buy from us, we will ask you for information, including your name, billing address, shipping address, email address, phone number, credit card/payment information, and possibly account information, such as a username and password. We will use this data, for example:

  • To send you information about your account and order
  • responding to your requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Complying with all legal obligations we have, such as tax calculation
  • improving the offer of our store
  • to send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email address and telephone number, which will be used to complete the purchase confirmation form for future orders.

We generally keep information about you for as long as we need it for the purpose for which we collect and use it and for as long as we are obligated to keep it. For example, we will keep order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also save comments or reviews, if you choose to leave them.

Who in our team has access

Our team members have access to the information you provide to us. For example, both admins and store managers can access the following:

  • Order information, such as what was bought, when it was bought and where it should be sent, i
  • Customer information, such as your name, email address, billing and shipping information.

Our team members have access to this information to help fulfill orders, process refund requests and provide support to you.

What we share with others

We share information with third parties that help us provide you with order and store services.